Over the past two decades, in its mission to provide timely emergency care to the public, the Punjab Emergency Service has also extended its expertise to the rescue and handling of animals. The Service has responded to 63,243 animal rescue incidents across Punjab using standard PPEs, various rescue tools, rappelling techniques, ladders and aerial platform and special rescue vehicles. These incidents include capturing stray dogs and snakes, rescuing wild animals that have entered human dwellings, and saving large animals, such as cows, buffaloes, and horses, from deep wells. The Service has also rescued small animals, such as kittens trapped in pipes or narrow spaces, and numerous birds entangled in kite strings on tall trees and high-voltage transmission lines. In each of these cases, the rescuers have consistently demonstrated a high level of professionalism and success.

The approach to animal rescue is centered on safety, ensuring professional handling, and employing appropriate techniques for capturing or rescuing animals. Rescuers are trained in skills such as the use of personal protective equipment (PPE), snake-catching devices, ropes, rescue knots, and the electric winch on rescue vehicles. The training, conducted at the Emergency Services Academy in Lahore, also covers the use of specialized Tools, Equipment, and Accessories (TEA). The guidelines followed during training are based on international standards, including the National Fire Protection Association (NFPA), specifically NFPA 2500, which focuses on technical rescue operations.

During animal rescue operations, responders strictly follow the standard protocols of the Service and the relevant guidelines, emphasizing the safety of both the rescuers and the animals. Their primary focus is to rescue the victim, mitigate any risks of disease transmission, and ensure the welfare and safeguarding of the animals involved.